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Privacy Policy

Privacy Policy of Wakil

This Application collects some Personal Data from its Users.

Users may be subject to different protection standards and broader standards may therefore apply to some. Users can contact the Owner, to learn more about such standards.

This document can be printed for reference by using the print command in the settings of any browser.

Policy Summary

Personal Data processed for the following purposes and using the following services:

Analytics

App usage and performance monitoring. Personal Data: Trackers; Usage Data

Contacting the User

Phone contact. Personal Data: phone number

Device Permissions for Personal Data Access

  • Approximate location permission (continuous)
  • Approximate location permission (non-continuous)
  • Precise location permission (continuous)
  • Precise location permission (non-continuous)

Displaying Content from External Platforms

Google Maps widget. Personal Data: Trackers; Usage Data

Hosting and Backend Infrastructure

Cloud infrastructure providers. Personal Data: various types of Data as specified in the privacy policy of the service

Location-based Interactions

Non-continuous geolocation and Geolocation. Personal Data: geographic position

Further Information About the Processing of Personal Data

Push Notifications

This Application may send push notifications to the User.

Use of Location

This Application may collect and use real-time and non-continuous location data to provide core service functionality.

Age Restrictions

The Service is not directed to individuals under the age of 18, minors may only use the Application with involvement of a parent or guardian.

Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

Provision of Services

Payments are processed via third-party providers (e.g. mobile payments such as M-Pesa). Wakil does not store or have access to sensitive payment credentials such as PIN codes.

Contact Information

Owner and Data Controller

Wakil Security Limited

Westlands Road

Nairobi, Kenya

Owner contact email: contact@wakilsecurity.com

Full Policy

Owner and Data Controller

Wakil Security Limited

Westlands Road

Nairobi, Kenya

Owner contact email: contact@wakilsecurity.com

Types of Data Collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers; Usage Data; Data communicated while using the service; email address; phone number; device information; Precise location permission (continuous); Precise location permission (non-continuous); Approximate location permission (continuous); Approximate location permission (non-continuous); geographic position.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies or of other tracking tools by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and Place of Processing the Data

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention Time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.

The Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Device permissions for Personal Data access, Displaying content from external platforms, Location-based interactions and Hosting and backend infrastructure.

For specific information about the Personal Data used for each purpose, the User may refer to the section "Detailed information on the processing of Personal Data".

Device Permissions for Personal Data Access

Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User's device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Approximate Location Permission (Continuous)

Used for accessing the User's approximate device location. This Application may collect, use User location Data to provide requested services.

Approximate Location Permission (Non-continuous)

Used for accessing the User's approximate device location. This Application may collect and use User location Data to provide requested services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

Precise Location Permission (Continuous)

Used for accessing the User's precise device location. This Application may collect and use User location Data to provide requested services.

Precise Location Permission (Non-continuous)

Used for accessing the User's precise device location. This Application may collect and use User location Data to provide requested services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the exact position of the User on a continuous basis.

Definitions and Legal References

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information including a personal identification number allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which may include: IP addresses or domain names of the devices used by Users, URI addresses, time of request, method used to submit the request, size of the file received in response, numerical codes indicating the status of the server response, country of origin, browser and operating system features, time spent within the Application, navigation paths, and other parameters related to the User's device and environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which determines the purposes and means of processing Personal Data, including security measures related to the operation of this Application. Unless otherwise specified, the Data Controller is the Owner of this Application.

This Application

The platform through which the Personal Data of the User is collected and processed.

Service

The services provided through this Application, including safety-related services such as alerting, coordination, and response handling.

Applicable Laws

References to data protection laws include applicable local and international regulations relevant to the User.

Cookies and Trackers

This Application may use cookies and similar technologies to improve user experience, analyze usage, and ensure proper functionality.

Legal Information

This privacy policy applies solely to this Application, unless otherwise stated within this document.

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